Work

Public Layoffs Take Hidden Toll on Black Women

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New York City layoffs in October knocked out jobs for 642 support-staff workers, mostly women of color. Their union is suing the city for outsourcing to private contractors, a national trend tied to black women’s jobless rates.

Work

India’s Call Center Workers Rack Up Complaints

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Female workers are widespread in the low-paying jobs in India’s $40 billion business process outsourcing industry. Workplace hazards, ranging from stress-induced ailments to social lives shattered by the quest for shut-eye, are also common.